General Terms and Conditions of use
The website www.freud.it (hereinafter, the "Website") is owned by Freud S.p.A. – Società Unipersonale (hereinafter, "Freud").
The website may be managed by third-party suppliers specifically appointed by Freud, who will remain responsible for their own activities.
By accessing or using the services on the Website, the user accepts these general conditions of use (hereinafter, "General Conditions of Use"). In the event of non-acceptance, the user must refrain from using the Website.
1. User obligations
1.1. The user must comply with the terms of the General Conditions of Use and with the applicable regulations when using the Website and the services offered through the Website and must not violate the rights of Freud, the companies of the group, their suppliers and third parties.
2. Copyright and Trademarks
2.1. All content on or made available on the Website as, for example, text, images, graphics, sounds, animations, buttons, icons, and videos, including their arrangement, is the property of Freud and/or its content providers and is protected by applicable laws on copyright, database law, and other intellectual property rights.
2.2. Unless otherwise stated, all trademarks, distinctive signs, graphics, and logos on the Website are the property of Freud and/or its group companies and/or their service providers and are protected under applicable law.
2.3. It is not permitted to copy, modify, or otherwise make use of the provisions of Clauses 2.1 and 2.2 without the express written consent of Freud.
3. Access to services and use of content
3.1. The user must comply with the obligations set out in these General Conditions of Use. The user may access the Website only to use the services offered through it. Any right of resale or commercial use of any processes or content of the Website is excluded, as is the right to download in any way or copy account information available on the Website that is not expressly authorised by Freud. All rights not expressly granted by these General Terms and Conditions of Use remain the property of Freud and/or its suppliers.
3.2. It is not possible to reproduce, duplicate, copy, sell, resell or, in any other way, use for any commercial use the contents and distinctive signs referred to in Clauses 2.1 and 2.2 and any other content or processes of the Website, in whole or in part, without Freud’s express written consent. Furthermore, it is not possible to frame the Website or use technologies that allow any trademark, logo, distinctive sign or other information or content, including images, text, page settings, or format, to be misappropriated. Access to the Website may in no way be considered to be a basis for a license to use the intellectual property of Freud or third parties.
5. Material and content submitted by the user
5.1. Any information relating to personal data sent to the Website electronically by the user will be treated in full compliance with applicable laws and the information on the processing of personal data provided by Freud at the link .
5.2. The user may not send, distribute, upload or publish on the Website any material and/or content that is illegal, obscene, defamatory, harmful to the rights of the person, abusive or otherwise unlawful, that may constitute a crime or induce committing a crime, that may violate any legal provision or right of Freud and/or third parties, that may damage the image and name of Freud.
6. Violations and User Liability
6.1. In the event of a breach of the obligations set forth in Clause 1.1, Freud may prevent access to the Website and/or services offered through the Website and/or suspend access to the account, without prejudice to its right to terminate the General Conditions of Use in accordance with applicable law and the obligation on the part of the user to compensate Freud and their suppliers for the damage suffered as a result of the breach.
7. Warranties and Force Majeure Events
7.1. Freud shall not be liable for delays in accessing the Website and its functions that are due to Internet network malfunctions, unforeseeable circumstances, force majeure, or in any case events beyond Freud's control. This Website has been compiled with the utmost care. Nevertheless, the accuracy and precision of the information contained herein cannot be guaranteed.
8. Protection of personal data
Applicable law and jurisdiction
9.1. These General Terms and Conditions of Use are governed by and construed in accordance with Italian law, unless more favourable local and / or public policy provisions applicable to the consumer”.
9.2. In the event that the user is a consumer, the court of residence of the consumer shall have exclusive jurisdiction in relation to any dispute arising out of or relating to these General Conditions of Use.
10. Online Dispute Resolution (ODR)
10.1. Without prejudice to the user's right to take action before the competent court, the user is informed by these General Terms and Conditions of Use, in accordance with Article 14 of Regulation (EU) 524/2013, that the European Commission has set up an online dispute resolution platform accessible at the following link which can be used by the user to resolve disputes between the parties and that Freud can be contacted to resolve any disputes at the address .
Furthermore, Freud informs French consumers that they have the possibility of having free use of a consumer mediator.
The consumer mediator is Médicys.
The consumer can contact Médicys electronically at or by post to Médicys - Consumer Mediation Service - 73 boulevard de Clichy 75009- France.